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Frequently Asked Questions

We understand that you may have some questions. Feel free to browse below

Question 1: What is Voucherific?

Voucherific is a performance-based marketing platform that converts online content into guaranteed in-store sales through a tech-powered voucher system — helping businesses drive customer commitment, repeat visits, and measurable growth.

Question 2: How does Voucherific work?

Customers purchase a high-value dining offer online after seeing your content. They commit their spending upfront and redeem the vouchers in-store over multiple visits, bringing real, trackable revenue to your outlet.

Question 3: How do we get started?

You choose a plan and make payment on our website. After payment, you’ll receive a short onboarding form to select your offer and provide brand details.

Question 4: How do we choose the right voucher offer?

You’ll select one of four pre-structured offers based on your average customer spend. Each option is designed to increase basket size while keeping margins protected through minimum spend rules. The 4 offers for you to choose from are as follows:

1) Avg Spend Below $20
Buy $6, Get $42 (Voucher Value: $7 | Min Spend per Voucher: $20)

2) Avg Spend $20–$25
Buy $7, Get $48 (Voucher Value: $8 | Min Spend per Voucher: $25)

3) Avg Spend $25–$30
Buy $8, Get $54 (Voucher Value: $9 | Min Spend per Voucher: $30)

4) Avg Spend Above $30
Buy $9, Get $60 (Voucher Value: $10 | Min Spend per Voucher: $35)

Question 5: Do we need any system or POS integration?

No integration is required, you just need to set the discount in the POS. Eg: If each voucher is $10, you just need to set 2 discounts ($10-for those using 1 voucher and $20-for those using 2 vouchers). Redemption is done via a simple QR scan, and staff apply the discount directly in your POS system.

Question 6: How long does setup take?

Once the onboarding form is submitted, Voucherific will build your dedicated offer website page within approximately one week. You’ll receive the live link once it’s ready.

Question 7: Where can we use the Voucherific link?

You can place the link anywhere:

1) Instagram & TikTok link-in-bio

2) Social media posts

3) WhatsApp, email, websites, and ads

This link becomes the main call-to-action for all your marketing content.

Question 8: Can we work with influencers using Voucherific?

Yes. We provide unique, trackable links for influencers so you can see exactly how much sales their content generates — removing guesswork from influencer marketing.

Question 9: How are influencers paid?

Voucherific will redirect the 25% brand's revenue share to the influencer for online offers purchased via their link. Brands may optionally top up, match, or negotiate additional compensation (fixed fee, performance-based, or hybrid).

Question 10: Why is this better than paying influencers upfront?

You only reward influencers when real sales happen. This allows brands to shift from risky upfront fees to performance-driven partnerships.

Question 11: How do customers redeem vouchers in-store?

Customers receive an email with a QR code after purchase. Staff simply scan the code using any smartphone and redeem vouchers according to preset rules like minimum spend and daily limits.

Question 12: Is there a limit to voucher usage?

Yes. Each voucher has a minimum spend, and customers can redeem a maximum of two vouchers per day, ensuring sustainable margins and repeat visits.

Question 13: When do we earn revenue?

Brands earn from the 25% revenue share when viewers buy the online offer and when customers redeem vouchers in-store and spend beyond the minimum spend requirements.

Question 14: Do we receive reports?

Yes. You will have access to the performance report showing:

-Voucher redemptions

-In-store sales generated

-Online voucher sales

Question 15: When do we receive payouts / make payments?

Payouts for the 25% revenue share and payments for the 4% revenue share of the total bill are to be made within the first two weeks of the following month after the report is given.

Question 16: Does Voucherific help with repeat customers?

Yes. Vouchers are designed to be redeemed over multiple visits, encouraging customers to return instead of making a one-time purchase.

Question 17: What makes Voucherific different from deals platforms?

Unlike traditional deals, Voucherific converts content into committed spend, tracks real sales, protects margins, and focuses on long-term customer value — not one-time discounts.

Contact Us

+65 90279357

100 Jalan Sultan, Sultan Plaza